PRIVACY POLICY
Effective Date: 19 May 2026 | Last Updated: 19 May 2026
This Privacy Policy explains how Olienhout LTD trading as Charles Baines Photography collects, uses, stores, and protects your personal information. We are committed to handling your data in accordance with UK GDPR, the Data Protection Act 2018, and all applicable UK laws.
PRIVACY POLICY
Effective Date: 19 May 2026
Last Updated: 19 May 2026
This Privacy Policy explains how Olienhout LTD trading as Charles Baines Photography collects, uses, stores, and protects your personal information. We are committed to handling your data in accordance with UK GDPR, the Data Protection Act 2018, and all applicable UK laws.
Olienhout LTD (trading as Charles Baines Photography)
Registered address: 192A Southbourne Gardens, Ruislip Manor, HA4 9SQ, United Kingdom
Email: info@charlesbaines.com
This policy details what information we collect, how we use it, lawful bases, marketing practices, cookie usage, how we share and transfer data, retention periods, security, children’s privacy, your rights, third-party links, policy changes, and contact information.
The Information We Collect
We may collect identity information (name, date of birth, gender), contact details (email, phone, address), business info (company, VAT, job title), billing/transaction data (billing address, invoices, purchase history), technical info (IP, browser, device, usage, cookies), photography/image data, and, for nursery/school services, children’s data. Payment card details are never stored directly. Data may be gathered via website forms, bookings, correspondence, payments, analytics, social media, and recruitment.
Data is processed for providing photography services, managing bookings, delivering content, processing payments, communication, marketing (with consent), analytics, legal compliance, fraud prevention, and business administration. Lawful bases: contract, legitimate interests, legal obligation, consent, vital interests. You may withdraw consent at any time.
Marketing: Communications may be sent on services or offers if you have opted in; you may unsubscribe at any time. Cookies: When operational, our website may use essential, session, analytics, and advertising cookies or similar technologies, including via third-party providers (e.g. Framer, Google Analytics, Meta Pixel, Stripe, PayPal, Mailchimp). Cookie banners/choices will be provided as required by law.
Sharing & International Transfers, Retention, Security
Information may be shared with trusted third parties (payment providers, hosts, analytics/marketing, accountants, legal, insurers, educational entities) when required for business functions, and only under appropriate safeguards. Some providers may process data outside the UK; safeguards (Standard Contractual Clauses, adequacy, agreements) are ensured.
Retention: Data is kept only as needed. Customer enquiries: up to 24 months; contracts/bookings: up to 6 years; invoices/records: up to 6 years; marketing: until you unsubscribe; recruitment: up to 12 months; nursery/children’s records: only as necessary. Security: SSL encryption, password controls, restricted access, cloud security, device/account security, and secure payment processing are implemented, but no system is completely invulnerable.
Children’s Privacy: For nursery/school work, we ensure proper consent and extra care in processing and storing children’s data. Images are retained and accessible only as needed or requested by parents/guardians. Parents/guardians may contact us anytime regarding children’s data. User Rights: You have the right to access, correct, delete, restrict, object, transfer, or withdraw consent at any time regarding your data. Contact info@charlesbaines.com to exercise your rights or lodge a complaint with the ICO.
Links, Changes & Contact Information
Our website or communications may include links to third-party sites; we are not responsible for their privacy practices. Policy updates, reflecting legal or business changes, will be posted on our website.
For questions about this Privacy Policy or your data, contact Olienhout LTD trading as Charles Baines Photography, 192A Southbourne Gardens, Ruislip Manor, HA4 9SQ, United Kingdom | Email: info@charlesbaines.com
